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Опции темы |
11.06.2019, 13:53 | #1 |
Новичок
Регистрация: 11.06.2019
Адрес: Беларусь
Сообщений: 3
Репутация: 0
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Xerox 6510DN 116-321
Теперь принтер включается с ошибкой 116-321 Что делать??? Спасибо |
11.06.2019, 16:54 | #2 |
Местный
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Re: Xerox 6510DN 116-321
116-321 Due to an error in software processing, subsequent processes cannot be performed.
Initial Actions Collect the detailed procedures below from the customer when a trouble occurred. 1. In which mode the problem occur? (Copy/Scan/Print/Fax) 2. What job was performed when the problem occurred? 3. Check the job settings from the UI. 4. Collect other information as much as possible to reproduce the error. • For Jobs that went through a network, also collect the output report and the network configuration. • For Print, also obtain the PRN file of the Job if possible. Procedure WARNING Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 4. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury. Perform the steps that follow: 1. Perform 2.6 Log RAP to obtain the log files. • If there was a reboot after the error had occurred and hence was unable to obtain the log, set NVM (700-530) to ’0’ to perform log collection and return the NVM (700- 530) to ’1’ after completing the procedure. 2. Perform Hardware Diagnostic using the LONGDIAG MODE in the Special Booting Menu. Refer to GP 15 Special Boot Mode. 3. Check the version of Controller ROM. If it is not the latest, download and update to the latest software revision. (Refer to Firmware Version Upgrade GP 9.) 4. Turn the power off and on. 5.The error persists after powering down and powering the macdhine back up, GP 4 Perform 2.6 Log RAP to obtain the log files. 6. Turn off the Power GP 4, unplug the power cord for 2 minutes, then turn on the Power again GP 4 to perform the same operation where the error occurred. 7. Verify the wire harness connections on each board are installed properly, then perform the same operation creating the error. 8. Install a new ESS Board REP 18.1.5(MFP), REP 18.5.5(SFP) and perform the same operation where the error occurred, the error persists. 9. Reinstall the original ESS Board and contact Supportfor instructions. |
11.06.2019, 17:07 | #3 |
Новичок
Регистрация: 11.06.2019
Адрес: Беларусь
Сообщений: 3
Репутация: 0
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Re: Xerox 6510DN 116-321
Может подскажите как войти в сервисное меню?
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11.06.2019, 18:08 | #4 |
Местный
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Re: Xerox 6510DN 116-321
Special Boot menu method using USB Cable method (SFP only)
The following procedure describes the USB Cable download method which is available only to the CSE on the SFP. Use this method when the printer can’t power up normally. NOTE: This procedure requires a USB cable (Type A to Type B, male on both ends) Procedure 1. With the machine powered off, connect the PC to the printer with a USB cable. NOTE: The USB Type B port is on the back of the printer. 2. Press and hold the OK + Power + Cancel buttons simultaneously until the following is displayed (about 10-15 seconds) and then release the buttons. --BOOT MODE -- DOWNLOAD MODE 3. Continue with the procedure outlined in Firmware Download Manager Tool using USB Port starting from step 3. |
12.06.2019, 11:26 | #5 |
Новичок
Регистрация: 11.06.2019
Адрес: Беларусь
Сообщений: 3
Репутация: 0
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Re: Xerox 6510DN 116-321
Спасибо HFSI - очень выручил... |
06.10.2020, 17:18 | #6 |
Новичок
Регистрация: 06.10.2020
Адрес: Екатеринбург
Сообщений: 3
Репутация: 0
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Re: Xerox 6510DN 116-321
Подскажите прошивается ли xerox 6510
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07.10.2020, 11:21 | #7 |
Местный
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Re: Xerox 6510DN 116-321
нет, чипы надо покупать, они не дорогие
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18.11.2020, 20:30 | #8 |
Новичок
Регистрация: 06.10.2020
Адрес: Екатеринбург
Сообщений: 3
Репутация: 0
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Re: Xerox 6510DN 116-321
Какой девилопер подойдет по совместимости Xerox 6510
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