KONICA 224 C-D390

[enricocopy]

Я прошу прощения за язык, но я использую переводчик Google.

У меня есть konica minolta 224 с этой ошибкой c-d390, что я могу сделать, чтобы исправить?

[Usama]

enricocopy, http://www.copytechnet.com/forums/ko...zhub-c452.html

you can also try (info from service manual):
Code: CD390
Description: Nonvolatile data checksum error. C-D390 code is normally shown when the MFP board is replaced with a new one.
Causes:
Remedy: 1 Wait until “Recover Data” appears. (MFP will reboot maximum 2 times by itself, it may take 5 minutes.) Touch the “Recover Data” button and follow the instructions that appear on the control panel to restore (backup) data.

[enricocopy]

Сообщение от Usama

enricocopy, http://www.copytechnet.com/forums/ko...zhub-c452.html

you can also try (info from service manual):
Code: CD390
Description: Nonvolatile data checksum error. C-D390 code is normally shown when the MFP board is replaced with a new one.
Causes:
Remedy: 1 Wait until “Recover Data” appears. (MFP will reboot maximum 2 times by itself, it may take 5 minutes.) Touch the “Recover Data” button and follow the instructions that appear on the control panel to restore (backup) data.

I had read this but recovery data does not appear

Stop, 0, 7, 1, 3, 9, * where and when should I do it?

[Usama]

enricocopy, maybe it is error codes that are displayed on the screen?
What did you do before the error occurred?
What you see on the screen?

[Usama]

and... can you visit internal web site of machine? You are using LAN connecting?

[enricocopy]

Сообщение от Usama

enricocopy, maybe it is error codes that are displayed on the screen?
What did you do before the error occurred?
What you see on the screen?

I did the firmware update

it gives me only code c-d390

I was reading a reset nvram you can give me some more explanation

[Usama]

Have you understand that the button "recovery data" will be shown after the second reboot?

[enricocopy]

Сообщение от Usama

Have you understand that the button "recovery data" will be shown after the second reboot?

no no button "recovery data"

I did not reset nvram I do not know

[enricocopy]

I do not care about settings or anything on the machine (counting, scanning, etc.) I need the machine to restart

[Usama]

Only restart? Use main power switch! :-)

[enricocopy]

Сообщение от Usama

Only restart? Use main power switch! :-)

I restarted several times

[Alexey20101972]

если ssd менялось , то прошить необходимо

[Usama]

Alexey20101972, тс уверяет, что накопитель не менял, а проводил обновление прошивки.

[Usama]

enricocopy, can you visit internal web site of machine? You are using LAN connecting?

[enricocopy]

internal website can not be accessed,
how can I reset? even if I lose counters it is not important

[Alexey20101972]

как вам помочь? вы не можете правильно модель указать. может вся проблема в этом. пытаетесь , прошить не тем чем нужно.

[enricocopy]

Сообщение от Alexey20101972

как вам помочь? вы не можете правильно модель указать. может вся проблема в этом. пытаетесь , прошить не тем чем нужно.

konica minolta c224

[Usama]

enricocopy, I recommend inviting a specialist to install a new firmware. Do you have experience of such work? If not, do not try to do it yourself.

[Usama]

enricocopy, but if you want to rewrite firmware, then this procedure is described in the service manual in section J-1 and below (in my version of SM starts from page 840).
If you do not have service manual, i can send it by e-mail.